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About us


The Koppers is a CQC-registered family-run residential care home specialising in the care of people with dementia. It is set in one of the most beautiful villages in East Devon. At The Koppers we are committed to providing quality care while maintaining respect for and the dignity of each individual resident. We create a warm and homely environment that is safe and secure. Each resident has their own careplan which is carefully tailored to meet their individual needs and continuously evolves as those needs change. We are also trained (and in the process of accreditation) in the gold standards framework for end of life care, which ensures that the physical and emotional needs of those approaching the end of their lives are understood and met so that they experience complete clam, peace, and comfort.


The Koppers has been recipient of the award Top 20 Care Homes in South West England in both 2014 and 2015.

The Koppers Team

Mr Martin Thomas, Director

Mr Thomas was born in the UK but has lived abroad for much of his life and was educated at international schools and completed university studies in the USA which is where he met Mrs Thomas. In addition to working as a Management Consultant in London and Hong Kong, he spent ten years as Course Director and Senior Lecturer at Southbank University in London. He is also Managing Director of two Medical Device companies specialising in the prevention of pressure ulcers/injuries and the promotion of optimum skin integrity. Residents will be offered new skin protection protocols such as the Repose Range of pressure care products, Skin Protectas™ Dermis Plus Pads and Hip Protectas™

Mrs Carolyn Thomas RN, Director

Mrs Thomas was born in Michigan USA and is a UK Registered Nurse with a Bachelor of Science Degree in advanced nursing studies with a minor in psychology. Mrs Thomas’s specialities are advanced wound care, palliative care, gerontology and chronic disease management. Sadly, she lost her own mother to Alzheimer’s last year so memory care with dignity and respect resonates in a very personal in her practice and ethics. Mrs Thomas will be working closely on all aspects of patient care and safety.

Dr Muzaffar Malik, Director

Dr Malik is a trained Medical Practitioner. He started his medical career in Surgery but then moved on to obtain postgraduate specialist training and qualification in Public Health. He has studied business and also has a PG Certificate in Medical Education. Dr Malik worked in senior roles in the NHS and as a Medical Officer in the World Health over a span of ten years. He is now a Senior Lecturer for postgraduate medical education with the Brighton and Sussex Medical School (University of Brighton) as well as a Clinical Advisor to a major Japanese corporation specialising internationally in medical devices and equipment.  Dr Malik brings a wealth of knowledge and skills to The Koppers team, and The Koppers is now his main focus of work. Dr Malik has grown up as part of a medical family and has lived abroad in countries in Asia, Africa, Australasia and Europe before finally returning to Britain permanently in 2001.

Mrs Sonya Malik, Director

Mrs Malik trained as a biologist and obtained Bachelors and Masters degrees from Imperial College London before moving into Graphic Design and successfully completing a Graduate Certificate in Design for Visual Communication. With a Japanese mother and an English father, Mrs Malik grew up in Japan attending international schools and is a native speaker of both Japanese and English. She also had a senior role with the World Health Organisation in Kobe Japan, which is where she met Dr Malik. She regularly consults to a multinational Japanese company specialising in medical devices. Mrs Malik is working on all our print media, the new website as well as looking at software that will enhance residents’ care and links with their families.

Mr Andrew Charles, Registered Manager

Andy Comes from a healthcare background having worked in hospitals, residential homes, nursing homes, challenging behaviour units and community settings.

Andy has experience of working with Older people with dementia, Adults, Children and people with a Learning Disability and people on the Autistic Spectrum.

Andy has managed these different services and had a background in developing and training staff to meet the service needs. Andy is a very person centred manager, that wishes to develop the services around the needs of the people being supported.

Andy is an experienced Manager / Area Manager for care services as well as being an experienced trainer for health and social care.

Andy is trained in sensory impairments both Visual and Hearing.

Having worked as a manger and training manager for individuals sensory needs, Andy has experience in training staff to achieve their Care qualifications especially the levels 2 – 5.

Mrs Sarah Dimond, Deputy Manager

Sarah has a wealth of experience in the care industry, and has experience of working within Residential Homes and community settings.

Sarah has experience of working with the elderly especially those with dementia, Adults with physical disabilities and adults with learning disabilities.

Sarah has completed her QCF level 3 and is about to embark on her Level 5.

Sarah has a person centred approach the same as the Registered Manager and she supports the team to use this approach with the residents in her care.


We are registered and compliant with CQC

We are registered and compliant with Information Commission Office

We subscribe to Quality Compliance System